Returns & Refunds

30-Day Satisfaction Guarantee

We want you to love your Auralle jewelry. If something isn't right, we're here to make it right.

Returns

You may request a return or replacement within 30 days of delivery for items that are unused and in their original condition.

Damaged or Wrong Items

If your item arrives damaged or incorrect, email us a photo within 7 days of delivery and we'll send a free replacement.

How to Start

Email aurelle.by.design@gmail.com with your order number and reason for return. We'll guide you through the next steps.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days.